UnrealEngine – Unable To Import Models

If the model does not appear in the Content Browser after importing as described in Getting Started, please troubleshoot the problem as follows:

• Make sure your Unreal Engine version is 5.3.2 or higher, the lowest version we use is Unreal Engine 5.3.2.
• Make sure that the disk where your Unreal project is located has enough space.
• Try restarting UnrealEngine or the operating system, some customers have only seen the model after restarting the system.