GENERAL

We readjusted all the products. The ID generated by the new product does not match the previous product, so the download link will not be accessible, so we did not import the previous orders.

But you can still access your previous orders and downloads form our backup site:
https://old.maxtree.org

All products offer FBX(*.fbx) and 3Ds max(*.max) format. 3Ds max files support Corona and VRay renderers.

Some products also support Cinema 4D(*.c4d) with Corona and VRay materials.

The GrowFX version is mainly used for animation production (growth or wind animation) or custom shape. If you do not have this need, there is no need to purchase GrowFX version.

Note:
GrowFX version requires the additional purchase of GrowFX plugins.
Our models were not ready for growth or wind animation (We don’t set corresponding parameters for them)

If you have more question about GrowFX plugin,you can visit www.Exlevel.com 

You can upgrade to any format anytime with only pay the different price. Please contact us if you want upgrade.

PURCHASING

After purchased, you will receive the download links that send to your E-mail box. Or you can download from “Downloads” section on the right side of our main menu after login.

Invoice will not be sent to your E-mail box automatically. You need download it from “Orders” section on the right side of our main menu after login.

You can download purchased products up to 10 times, If you need to download more than 10 times, please contact us.

Purchased products are non-refundable unless specifically stated:

  • You do not download any file after purchase, we can refund you directly.
  •  You can’t use our product under specific software/plugin environment also we can’t solve this.